Terms & Conditions
The terms behind every order.
Last updated: September 15, 2026
Please read these Terms & Conditions carefully before placing an order with Eliteshop Express.
1. Acceptance of Terms
By accessing or placing an order on eliteshopexpress.com ("Eliteshop Express," "we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website or place an order.
2. Use of This Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, this website by anyone else. You must be at least 18 years old, or have a parent/guardian's permission, to place an order.
3. Personalization Content & Your Responsibility
Eliteshop Express lets you submit names, text, and in some cases photos to be printed on your order ("Personalization Content"). By submitting Personalization Content, you confirm that:
- You own the rights to any photo, text, or artwork you submit, or have permission to use it.
- Your Personalization Content does not infringe any copyright, trademark, or other intellectual property right (including logos, characters, or brand names you do not own).
- Your Personalization Content is not unlawful, obscene, defamatory, or otherwise objectionable.
We reserve the right to refuse or cancel any order containing content that appears to violate this section, with a full refund issued for any such cancelled order.
4. Products, Pricing & Availability
All prices are listed in US dollars and are subject to change without notice. We make reasonable efforts to display accurate pricing and product information, but errors may occasionally occur; if a pricing error is discovered after an order is placed, we will contact you before charging or shipping.
5. Orders & Payment
Placing an order is an offer to purchase, which we may accept or decline. Payment is processed securely through third-party payment providers at the time of order. Because each item is printed to order, orders typically enter production shortly after payment is confirmed.
6. Shipping, Returns & Replacements
Full details on processing times, delivery estimates, and our return/replacement policy for personalized items are available on our Shipping & Returns page.
7. Our Intellectual Property
The Eliteshop Express name, logo, website design, and original design templates are our property or that of our licensors and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Eliteshop Express is not liable for any indirect, incidental, or consequential damages arising from your use of this website or your purchase. Our total liability for any claim relating to an order is limited to the amount you paid for that order.
9. Governing Law
These Terms are governed by the laws of the United States, without regard to conflict-of-law principles, and apply to purchases made by customers within the United States.
10. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date below reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated Terms.
11. Contact Us
Questions about these Terms? Reach us at:
Eliteshop Express
447 Broadway, 2nd Floor, New York, NY 10013, United States
[email protected]